Privacy Policy

NextReach Studio ("we," "our," or "us") operates the website at www.nextreachstudio.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tools.

1. Information We Collect

Information you provide

• Messages and prompts — if you use the chat widget or contact form, we receive the content you submit.
• Feedback and inquiries — when you contact us via email, we collect your email address and message.

Information collected automatically

• Analytics data — we use Google Analytics to collect anonymized usage data: pages visited, time spent, browser type, and approximate location (city-level).
• Cookies — we use minimal cookies for analytics purposes. No tracking cookies for advertising.
• Server logs — standard web server logs capture IP address, request timestamps, and user-agent strings. Logs are retained for 30 days and then deleted.

2. How We Use Your Information

• To operate, maintain, and improve our tools and content
• To respond to your inquiries and support requests
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues or abuse

3. Data Sharing and Third Parties

We do not sell your personal information. We may share anonymized, aggregated data with:

• Google Analytics — for website analytics (anonymized data only)
• Vercel — our hosting provider (standard server logs)
• Supabase — if you use the chat widget, conversation data is stored for operational purposes

We may disclose information if required by law or to protect our rights.

4. Data Retention

Analytics data is retained for 26 months. Server logs are retained for 30 days. Chat conversations are retained for 90 days and then anonymized. You may request deletion of your data at any time.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Opt out of analytics tracking
• Withdraw consent where processing is based on consent
• File a complaint with your local data protection authority

To exercise these rights, contact us at hello@nextreachstudio.com.

6. Cookies

We use minimal cookies solely for analytics. You can control cookies through your browser settings. Disabling cookies may not affect core functionality of our tools, as most run entirely in your browser.

7. Third-Party Links

Our site contains links to third-party websites and services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Security

We implement reasonable security measures to protect your data, including HTTPS encryption, minimal data retention, and restricted access to personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via a notice on our website.

10. Contact

If you have questions about this Privacy Policy, please contact us at hello@nextreachstudio.com.