1. Information We Collect
When you sign up for NextReach Studio, we collect information you provide directly to us, including your name, email address, business name, phone number, and any other details you share through our contact forms or chat widget.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI receptionist services
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
3. Data Your AI Receptionist Collects
When visitors interact with your AI receptionist, we may collect conversation data, booking requests, and contact information from pet parents. This data is stored securely and is accessible only to you through your admin dashboard.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
6. Third-Party Services
We may use third-party services (such as payment processors and AI providers) that have their own privacy policies. We do not sell or rent your personal information to third parties.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@nextreachstudio.com.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@nextreachstudio.com.